This document answers questions about issues that Geekinter.com members often email to ask for support from the administration. The document will be updated regularly by the administration to meet the needs of members.
Please try to read this entire document. In fact, 90% of the questions sent via the forum / support email are common problems that almost everyone has encountered, and most of those problems can be solved immediately if you have read the frequently asked questions (this document) or the user guide here
Please contact us at the following information:
Email: support@geekinter.com
Most cases are due to posts violating Geekinter.com Rules. Please review Geekinter.com Rules.
Community admins may not prevent other members from commenting in their community.
You must be logged in to comment on this post. You may not be able to comment because comments are closed.
Please email: hotro@geekinter.com for support.
In each community you are an Admin or Mod of, you will be able to adjust the order of pinned posts.
The reason is that your post violates Geekinter.com's regulations. The administrator does not delete it, but only temporarily hides it. If you really believe that your post does not violate the regulations and want to restore it, please email: hotro@geekinter.com for support.
Maybe your comment is hidden or the post you are commenting on has comments locked.
In case you forget your password and do not remember your registered email, please use an active email to send an email to support@geekinter.com. The content requires account confirmation, listing 3-5 email addresses you have used. The Admin will check and support to recover the account.
You need to join new communities to be able to post articles.
To join a new community, click the "Join" button.
You may have entered the wrong password or registered email.
You go to your "Personal Information" page.
Please email support@geekinter.com for support.
If you are a community Admin, you have the right to add members to manage the community with you.
Check your email spam folder. If you still don't see it, please go to your profile page to retrieve the activation link.
Please email support@geekinter.com for support.
Community Admins or Mods cannot delete other members' comments.
Your post may be pending moderation.
Most of the time it is because you have not activated your email, in this case please check your email to activate your account. If you have activated your account, you must join the community in which you want to post. For example, if you want to post in the "Happy Travel" community, you must join that community.
You can only edit or delete your post within 30 minutes of posting. After that time, please contact the Admin for support.
✧ Email: support@geekinter.com
✧ Product of Artgo Media Co., Ltd
✧ Head office: No. 62/686 Kim Giang Street, Thanh Liet, Thanh Tri, Hanoi City
In addition to the frequently asked questions above, if you have any questions regarding the use of the product, please see more here.
If you cannot find the answer to your question in the list above, please contact the administrator via email support@geekinter.com